I've had more problems with my less-than-a-year-old A960 printer than i had with all the HP printers i've owned and used in the previous fifteen years.
The big problem seems to be the ink cartridges. You can only buy them direct from Dell. So it's not like you can go to Staples and demand your money back when they turn out to be defective.
I guess that helps their margins and all that. The thing is, they are so over-priced and so defective, that buying a new HP inkjet seems like the more cost-effective alternative.
But you, kind reader, should learn from my mistake. Don't be fooled by the advertising. Get a real printer from a real company. If you have to accept the printer as a freebie with the computer, give it to an enemy.